About
ITAC Inc“ITAC is committed to offering the highest quality of training to insurance professionals.”
01. CommunicatorS
The ITAC Team is a highly dedicated professional group that knows how to motivate students to strive for excellence.
02. Professional
Our technical, personal & professional development courses are designed to enhance your insurance career.
03. Dedicated
ITAC has been successfully developing and delivering training programs to insurance industry members since 1994.
Proven Success
The Numbers Don’t Lie
%
General Licensing
%
Professional Development
%
Return Clients
ITAC’s unique web-based education site makes training and accreditation quick and convenient. Repeat impressive results leading to a confirmed industry-leading success rate.
Meet the ITAC Team
A Team Of Professionals
Suzanne MacLellan
FCIP, CRM, LLQP
Suzanne owns and manages Insurance Training and Consulting (ITAC) Inc. She has been in the industry since 1983. Prior to joining ITAC in October of 1998, Suzanne was the Training Consultant for Royal & SunAlliance. Suzanne has her Associateship and Fellowship from the Insurance Institute of Canada, as well as a Certificate of Risk Management from the Society of Risk Managers. Suzanne also has her LLQP designation and is working towards her CFP.
In 2007, Suzanne acquired ownership of Founders Insurance Group Inc. She became the President/CEO in 2012. Founders Insurance has been providing insurance service solutions to clients since 1982 and has four offices located throughout Nova Scotia. Founders specialize in Auto Insurance, Home Insurance, Commercial Property & Liability Insurance, and Life, Health, and Travel Insurance.
In 2019, Suzanne sold Founders Insurance Group so she could focus all her energy on providing Training and Consulting services to the Insurance Industry.
Catherine Bermundo
B.Comm., A.I.T., CAIB, LLQP
Cathy joined ITAC Inc. in 2006, assisting ITAC in developing online tools to enhance the learning experience of our students. Cathy officially joined the insurance industry working in IT/Operations at Founders Insurance Group Inc in 2008. Prior to joining ITAC, Cathy worked as a consultant in business and information technology for over six years. Within a couple of years at Founders, Cathy not only obtained her CAIB designation, she sat in almost every seat at the company to learn the business and become a fully licensed broker. Over the next few years, Cathy would also add the HLLQP and CIP insurance designations to her other credentials, including a Bachelor of Commerce from Dalhousie University, diploma in Early Childhood Education, diploma in Applied Information Technology and Digital Publishing. Today, Cathy splits her time at ITAC with the IT Department of Huestis Insurance Group supporting all of the Brokers and support staff of the company. Cathy is a lifelong learner and throughout her education and career she has used her varied skills and experience to help others start and advance their careers in the insurance world.
Sam Albanese
CLU, FLMI, CHFC, CFP. TEP
Sam entered the insurance industry in 1974, joining Montreal Life, advancing to Branch Manager in less than 2 years. In 1979, he joined the ING Group of companies (Commercial Life, Halifax Life, NN Financial), and held numerous corporate positions.
In 1990, Sam started an MGA, called Albanese Financial Group Inc., becoming one of the largest MGA’s in Ontario and a national MGA, fully licensed in all provinces in 1997.
In 1999, ING Canada and Sam put together a 5-year succession plan, culminating in his total withdrawal from the MGA world in November 2004.
Sam joined Seneca College in 2005 with an idea of setting up courses for anyone wishing to enter the life and mutual fund industry. This endeavour fulfilled Sam’s life long dream of providing excellent training for anyone who wished to become a financial planner.
Currently Sam is the Industry Director – Insurance and Wealth Management, having developed the Financial Service Practitioner program, Property and Casualty training program, HLLQP, mutual funds, RESP and many more financial courses. Sam provides both online and on-site training to Atlantic Canadians through ITAC Inc.
Darnise Umlah
CAIB, LLQP
Darnise has been an important member of the ITAC team for over 10 years. She has been a reliable and credible resource in the industry well over twenty years! Darnise has obtained her CAIB and LLQP designations and has put both to good use, writing all lines of insurance: personal, commercial and life insurance. When she is not working, Darnise enjoys spending time with her beautiful daughter Jaiden and travelling. Darnise is meticulous in her approach as a Broker and she passes her knowledge, skills and patience to all Brokers she trains.
Jenna Maclellan
B. Comm.
Jenna is a helpful resource to the ITAC Inc. team providing accounting, marketing and administrative support. Throughout her experience working as a CSR with Founders Insurance, she has earned her General Insurance License as well as Bachelor of Commerce degree from Mount Allison University. Jenna also obtained her CPA designation in 2022.
In her 5+ years in the Insurance industry, she has worked as a front-desk, client-facing broker – working high-pressure shifts. Jenna has also worked several projects for Founders Insurance developing a training manual for new hires. With her friendly persona, eager-to-learn mindset and excellent work ethic and skillset, Jenna is an asset to the ITAC team!
itac@itacinc.com
(902) 468-8631
ITAC Team
TRAINING SPECIALISTS
INSURANCE AWARDS WINNER
Motivation – Relationships – Drive
Our mission is to deliver skills and knowledge that significantly increase your team’s on-the-job productivity, thereby enhancing their contributions to the goals of their organization.
But we are different.
We are professional technical trainers and bring passion and boundless energy to you and your team. Our goal is to motivate them to gain not just technical knowledge but learn how to obtain new relationships and nurture current relationships. Our goal is to ignite that passion to drive your team to a whole new level.
Get In Touch
Dartmouth, Nova Scotia, Canada
Tel: 902-468-8631
suzy@itacinc.com
WEEK DAYS: 09:00 – 17:00
SATURDAY: 08:00 – 18:00
SUNDAY: CLOSED